Manager Education Program

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
The Manager, Education Programs oversees the Surgery Education Office, working closely with Program Directors, the GME Office, and supervising education coordinators supporting residency, clerkship, and fellowship programs. This role is responsible for managing resident and fellow appointments and reappointments, coordinating department-wide educational programming, and ensuring effective communication across initiatives. The ideal candidate brings substantial experience in program administration, proven supervisory leadership, and the ability to manage multiple priorities while driving process improvements. Strong communication skills and familiarity with graduate medical education systems and accreditation requirements are essential.

 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include\:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree 
   

• Experience
  7 years of related experience to include at least and 
  2 years in a supervisory capacity. 
  Applicants without the stated preferred degree, but with significant additional related experience may be considered. 
   

Preferred Skills

• Proven ability to lead employee development and improve performance over time
• Skilled in redesigning business processes for continuous improvement
• Effective management of multiple short- and long-term projects with competing priorities
• Strong oral and written communication skills; comfortable working with senior faculty
• Experience with education systems such as MedHub, ERAS, E‑Value, and NRMP preferred
• Working knowledge of higher education regulations, including ACGME, RRC, and ACOG
   

JOB DUTIES

• Directs administrative strategies, and develops and implements systems to enhance the operations of local and national education programs. Must be accountable for all three education areas (UME, GME, CME) and manage a staff of at least 6 (direct and indirect).
• Works directly with Vice Chair of Education, the Program Directors and the Graduate Medical Education office, creates administrative structures to assess and improve the performance of trainees. Acquires and analyzes data, implements web technology, and develops and implements policies and procedures in response to guidelines and regulations. Acts as project manager for implementing exams and achievement-related activities during the year.
• Oversees financial planning, monitors and maintains annual operating budgets for residency and multiple fellowship programs. Gathers development plans from the various program directors, identifies equipment purchasing, programmatic expenditures and submits annual budget to the Department for approval. Ensures effective management of fund level professional expenses, approves expense requests, and monitors balances available to ensure positive cash flow.
• Responsible for managing staff\: interviews and hires staff, reviews and evaluates staff performance, determines corrective actions plans; and manages employee discipline and grievances. Plans for staff development, conducts annual evaluations, providing critical feedback, arranging training both internal and external. Promoting department identity across other functional areas of the department
• Oversees the residency and fellowship recruitment processes. Develops training, designs and implements systems and procedures, and coordinates activities of Program Specialists to effectively manage the entire recruitment process. Stays current on systems, trains staff, and provides for the input of the faculty in ongoing improvements.
• Responsible for all aspects of university and hospital appointments and reappointments for residents; oversees appointment of Fellows. Ensures processes are executed for appointments and rotations at multiple venues outside UT Southwestern. Responsible for ensuring timely resident and faculty compliance.
• Oversees residency and fellowship training effectiveness reporting. Designs and implements resident, faculty and rotation evaluation processes to solicit appropriate information. Designs and runs reports to track residency competencies across the required regulatory milestones. Provides analysis and trends to faculty and committees to enhance education for residents, fellows and medical students.
• Coordinates the direction of educational programming, communicating across the sub-specialties and the numerous faculty involved in arranging and accommodating lecturers throughout the academic year. Ensures the process of educational programming is smooth and that all requirements are met for CME programming in the department.
• Responsible for maintaining current knowledge of Accreditation Council on Graduate Medical Education (ACGME) General and Special Requirements and ACGE/Residency Review Committee- Specialty regulations and recommendations to ensure favorable judgments on audits, re-accreditation and recertification criteria for the Residency and the fellowship programs. Stays current on American Board policies and recommendations, as well as all necessary systems and technologies, to ensure accurate evaluation and tracking of residents and fellows through their programs. Oversees documentation of eligibility of specialty and subspecialty certification of residents and fellows. Designs training for staff and directly implements procedures and systems to ensure compliance. Acts as the administrative contact person to external agencies.
• May be responsible for volunteer faculty oversight including credentialing and privileges.
• Performs other related duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
 

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
The Manager, Education Programs oversees the Surgery Education Office, working closely with Program Directors, the GME Office, and supervising education coordinators supporting residency, clerkship, and fellowship programs. This role is responsible for managing resident and fellow appointments and reappointments, coordinating department-wide educational programming, and ensuring effective communication across initiatives. The ideal candidate brings substantial experience in program administration, proven supervisory leadership, and the ability to manage multiple priorities while driving process improvements. Strong communication skills and familiarity with graduate medical education systems and accreditation requirements are essential.

 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include\:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree 
   

• Experience
  7 years of related experience to include at least and 
  2 years in a supervisory capacity. 
  Applicants without the stated preferred degree, but with significant additional related experience may be considered. 
   

Preferred Skills

• Proven ability to lead employee development and improve performance over time
• Skilled in redesigning business processes for continuous improvement
• Effective management of multiple short- and long-term projects with competing priorities
• Strong oral and written communication skills; comfortable working with senior faculty
• Experience with education systems such as MedHub, ERAS, E‑Value, and NRMP preferred
• Working knowledge of higher education regulations, including ACGME, RRC, and ACOG
   

JOB DUTIES

• Directs administrative strategies, and develops and implements systems to enhance the operations of local and national education programs. Must be accountable for all three education areas (UME, GME, CME) and manage a staff of at least 6 (direct and indirect).
• Works directly with Vice Chair of Education, the Program Directors and the Graduate Medical Education office, creates administrative structures to assess and improve the performance of trainees. Acquires and analyzes data, implements web technology, and develops and implements policies and procedures in response to guidelines and regulations. Acts as project manager for implementing exams and achievement-related activities during the year.
• Oversees financial planning, monitors and maintains annual operating budgets for residency and multiple fellowship programs. Gathers development plans from the various program directors, identifies equipment purchasing, programmatic expenditures and submits annual budget to the Department for approval. Ensures effective management of fund level professional expenses, approves expense requests, and monitors balances available to ensure positive cash flow.
• Responsible for managing staff\: interviews and hires staff, reviews and evaluates staff performance, determines corrective actions plans; and manages employee discipline and grievances. Plans for staff development, conducts annual evaluations, providing critical feedback, arranging training both internal and external. Promoting department identity across other functional areas of the department
• Oversees the residency and fellowship recruitment processes. Develops training, designs and implements systems and procedures, and coordinates activities of Program Specialists to effectively manage the entire recruitment process. Stays current on systems, trains staff, and provides for the input of the faculty in ongoing improvements.
• Responsible for all aspects of university and hospital appointments and reappointments for residents; oversees appointment of Fellows. Ensures processes are executed for appointments and rotations at multiple venues outside UT Southwestern. Responsible for ensuring timely resident and faculty compliance.
• Oversees residency and fellowship training effectiveness reporting. Designs and implements resident, faculty and rotation evaluation processes to solicit appropriate information. Designs and runs reports to track residency competencies across the required regulatory milestones. Provides analysis and trends to faculty and committees to enhance education for residents, fellows and medical students.
• Coordinates the direction of educational programming, communicating across the sub-specialties and the numerous faculty involved in arranging and accommodating lecturers throughout the academic year. Ensures the process of educational programming is smooth and that all requirements are met for CME programming in the department.
• Responsible for maintaining current knowledge of Accreditation Council on Graduate Medical Education (ACGME) General and Special Requirements and ACGE/Residency Review Committee- Specialty regulations and recommendations to ensure favorable judgments on audits, re-accreditation and recertification criteria for the Residency and the fellowship programs. Stays current on American Board policies and recommendations, as well as all necessary systems and technologies, to ensure accurate evaluation and tracking of residents and fellows through their programs. Oversees documentation of eligibility of specialty and subspecialty certification of residents and fellows. Designs training for staff and directly implements procedures and systems to ensure compliance. Acts as the administrative contact person to external agencies.
• May be responsible for volunteer faculty oversight including credentialing and privileges.
• Performs other related duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.